Resolved
The incident was resolved and all services returned to normal operation. We apologize for any inconvenience this may have caused.
Monitoring
Error rates were declining and database connections were recovering. We continued monitoring until all services returned to normal.
Identified
The root cause was identified as connection saturation on our primary database. Our team was working to restore normal service.
Investigating
We were investigating elevated error rates affecting our Core APIs and the Hosted Verification Web App. The Business Console was also briefly impacted.