We have had configuration problems in the database with derivation to an erratic system composition

Resolved·Partial outage

Confirmed, failure when applying database configuration. Changes and corrective measures are applied.

Fri, Jun 5, 2026, 10:35 AM

(4 months ago)

Affected components

Jun 5, 2026, 09:22 AM

09:37 AM

Core APIs

Business Console

Hosted Verification Web App

Updates

Resolved

Confirmed, failure when applying database configuration. Changes and corrective measures are applied.

Fri, Jun 5, 2026, 10:35 AM

Identified

The problem has been detected and corrected. We continue to monitor and evaluate.

Fri, Jun 5, 2026, 09:37 AM(58 minutes earlier)

Identified

Due to a problem in applying a configuration in the database we have had trouble giving a correct service. Given the erratic and intermittent behavior of the faults we have taken longer than usual to solve it.

We are analyzing the reason and once analyzed we will apply the consequent corrective measures to prevent this from happening in the future.

Fri, Jun 5, 2026, 09:22 AM(14 minutes earlier)