Due to configuration errors, white-label customers with custom domain have been unable to complete KYC

Resolved·Partial outage

The configuration issues have been resolved. White-label customers with custom domains can now complete KYC.

Tue, Dec 23, 2025, 11:22 AM

(9 months ago)

Affected components

Dec 23, 2025, 11:18 AM

11:22 AM

Hosted Verification Web App

Updates

Resolved

The configuration issues have been resolved. White-label customers with custom domains can now complete KYC.

Tue, Dec 23, 2025, 11:22 AM

Identified

Due to configuration errors, white-label customers with custom domain have been unable to complete KYC

Tue, Dec 23, 2025, 12:18 AM(11 hours earlier)